The new Cirrus Insight brings all the best features from Cirrus Insight 2019 into a more refined, reliable, and easy-to-use offering that reduces CRM friction and helps close deals.įor Admins: How do I upgrade my org to the new Cirrus Insight? Close and re-open Outlook for Mac to begin using Cirrus Insight. You can then close the Add-ins window by clicking the X in the top right.ĩ. Below Custom Add-ins, you'll see Cirrus Insight has been added. Paste the URL into the Add private add-in from a URL window and then press OK.Ĩ. Scroll down to the Custom a dd-ins section and click + A dd custom add-in. From the lefthand menu, select My add-ins. From the resulting menu, select Get Add-ins.Ĥ.

Open an email and select the three horizontal dots in the top right of the email.ģ. If your version is older that 16.20, visit the Office 365 Apps page to learn how to download the latest version of Office to update your software.To use Cirrus Insight in Outlook for Mac, you'll first need to download the Add-in from Outlook Web App. To do so, follow these steps:Ģ.Check your Outlook version in the Outlook menu under About Outlook.The Teams Meeting button should appear in the Outlook for Mac ribbon if Outlook is running Production Build 16.20 and later. If you do not see the button right away, try restarting your computer. When it opened again, the look of the toolbar will be slightly different and you should see the Teams Meeting button in Calendar invitations. Log in to Office 365 with your and IdentiKey password.Open the Outlook main menu and select Activate Office.

Please make sure you understand all these instructions before clicking Remove again.

When you click the Remove button, a caution will appear with a list of instructions that you need to follow completely in order to successfully install the Office 365 version.

Select the Microsoft Office - Remove Volume License installer.

If you're a DDS customer, open the Mac Self Service software catalog.

Non-DDS supported customers need to check and upgrade their Outlook software. To fix, DDS customers can run an uninstall script to remove the volume license and activate an Office 365 instance.

Resolution: This issue is due to your computer either running old software or a volume license version of Office 2019 for Mac, rather than the Office 365 version.

Issue: Outlook for Mac users may not see a Teams Meeting button in your Outlook new meeting toolbar.

Outlook for mac 2019